Support
Email support@dracoarts.com.
Does the journal need an account?
No.
Is my journal backed up?
No, it stays on the phone. Export a PDF or CSV to keep a copy. Exports are part of Premium.
How do I restore a purchase?
Go to Account → Your plan → Restore purchases, on the same store account.
How do I switch to a longer plan?
Go to Your plan → Switch to a longer plan.
How do I cancel?
In your Google Play or App Store subscriptions.
I didn't get the confirmation email.
Check spam, then use “Send the email again”.
How do I delete my account?
See Delete your account.
My dog is unwell.
Contact a vet. BarkLog can't assess this.